Ratings & Reviews

Overall Rating

4(426 reviews)99.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Ashley O. - |Recommended: YesWe love living at Arrive Ed... — We love living at Arrive Eden Prairie The apartments are nicely renovated, the amenities are enjoyable, and the staff is awesome and easy to work with
response from property -Ashley, we love having you as a resident! Thank you for the compliments to our community. We're happy to hear that you are getting the most out of your apartment home and all the amenities we offer, and we hope you continue to feel at home here.
Review From Modern Messagesubmitted by Naga V. - |Recommended: YesWe ar we swinging into spri... — We ar we swinging into spring, but with Covid-19 fear and gloom spread everywhere we are restless and worried what might come upon each one of us. But I feel myself and my family are living in a secured community, that is taking possible timely measures to ensure residents feel secured in these unprecedented times.
response from property -Naga, we are grateful for your confidence in us during these challenging times. Thank you for taking the time to share your perspective with us. We are pleased to hear that you and your family feel at peace in our community, and we will continue to work hard to provide a clean and comfortable environment for our residents.
Review From Modern Messagesubmitted by Arlaina C. - |Recommended: YesIt has been very nice maint... — It has been very nice maintenance, noise level is a little high in building 7 on 3rd floor but that’s all complaints really. I like how fast the Maintenance responds quickly with problems we’ve had
response from property -Arlaina, thank you for your positive review of our community. We are disappointed to hear that you are experiencing noise disturbances, as we have noise policies in place to prevent disruption to other residents. Please feel free to email us and share more details so that we may assist you further.
Review From Modern Messagesubmitted by Someshwar G. - |Recommended: YesA fine luxury property with... — A fine luxury property with well maintained common spaces. Very friendly staff and responsive and first time fix it technical staff. Good aminities.
response from property -Thank you for the spectacular comments, Someshwar. Our team takes resident satisfaction seriously, and we're glad you can tell. We appreciate your acknowledgment.
Review From Modern Messagesubmitted by Priya P. - |Recommended: YesFeel like home ... friendly... — Feel like home ... friendly management, clean gym environment. Litter problem 😕no rules for pet poop and make walking difficult for other people, no proper communication for any procedures relating to offers... waiting for reward from past 4 months and still continue....
response from property -Priya, it's heart-warming to hear that you feel so at home in our community! We're glad you're enjoying our friendly team and our clean gym. We're always looking for new ways to improve our community, so we appreciate you sharing your concerns regarding the cleanliness of our community and communication. When convenient, please contact us at arriveedenprairie@trinity-pm.com so we may discuss your reward and other concerns further. Thank you!
Review From Modern Messagesubmitted by Lali V. - |Recommended: YesThe best place I lived so f... — The best place I lived so far Its beautiful inside and out. Lobby and clubhouse are always clean and smelling good And the people that work in the clubhouse always willing to help with a smile and greet me by my name They make me feel special.
response from property -What a spectacular review, Lali! It's fantastic to hear that our pristine common areas have made a positive impression on you. We'll be sure to let our team know you think highly of them.
Review From Modern Messagesubmitted by Akshaya C. - |Recommended: YesVery nice apartment with re... — Very nice apartment with renovated new appliances ,like the nest smart home ,quick maintenance service ,near to the schools, easy access to all shopping, only thing we need more parking lot outside for our building 1
response from property -Akshaya, we appreciate your terrific review of our community. We're pleased to hear that our modern touches and renovations in addition to our convenient location and exceptional service have met your expectations. We will share your request for additional parking with our team for review. Thank you for sharing your feedback.
Review From Modern Messagesubmitted by Venkataramana D. - |Recommended: YesThe way Emergency Requests ... — The way Emergency Requests handles is awesome. I called them couple of times after office hours and they sent the team to fix the issues within 30 minutes. Good job guys
response from property -Venkataramana, thank you for the great review! It's delightful to hear that our emergency service team was able to take care of you so quickly. We appreciate you taking the time to acknowledge their superior service.
Review From Modern Messagesubmitted by Ramanjaneyulu K. - |Recommended: YesLike it but there is no acc... — Like it but there is no accountability on problems reported, no follow up or consistent action across the residents. They did upgrade occupied units where they deny they did, since it happened in neighbor's unit, we can clearly see the work done
response from property -Ramanjaneyulu, thank you for reaching out. We're pleased that you like our community in general, but we're concerned by your comments about our team. Your satisfaction is important to us, and we encourage you to connect with our Cares Team at feedback@trinity-pm.com to discuss this matter further. We look forward to a productive conversation.
Review From Modern Messagesubmitted by Paridhi R. - |Recommended: YesSuch a gr8 exp livin here. ... — such a gr8 exp livin here. I love stayin in dis apt. So cool n nice env. PPl are also very loving n they will b there if you need them. love it.
response from property -Paridhi, we love having you as part of the community too! We're glad to hear that you are feeling comfortable in your apartment home and connecting with your neighbors. Thank you for your review.
Review From Modern Messagesubmitted by Yusuf A. - |Recommended: YesGreat experience enjoy ever... — Great experience enjoy every day living here no issues of nothing Friendly people great staff no negative comments at all. Job gets done 1-2 days after u put it in
response from property -Yusuf, thank you for your five-star rating and upbeat review. It is amazing to hear that you enjoy every day you are living here.
Review From Modern Messagesubmitted by Amanda J. - |Recommended: YesFriendly staff friendly n... — Friendly staff friendly neighbors The Assistant Manager is extremely helpful and dedicated. The only complaint is you can hear your neighbors very well.
response from property -Amanda, thank you for your review and feedback. We are pleased to know that the team and your neighbors have been friendly. If there is anything our team may do to assist with your neighbor noise feedback, please let us know. We are here to help.
Review From Modern Messagesubmitted by Nikki H. - |Recommended: YesThe amenities are great, st... — The amenities are great, staff of quick to respond and so is maintenance. They seem to care about residents and the needs to the community..
Review From Modern Messagesubmitted by Alexander F. - |Recommended: YesThe staff was extremely fri... — The staff was extremely friendly. The entire move in process went quick and easy. We had a few maintenance things needed and they came and helped fix it.
response from property -Thank you for letting us know you had a seamless move-in, Alexander. It's fantastic to hear how prompt our team was in responding to your maintenance concerns. Welcome to your new home!
Review From Modern Messagesubmitted by Priyanka T. - |Recommended: YesVEru nice community to live... — VEru nice community to live and have a peaceful environment in my apartment... loved to stay here .. nice amenities and very nice gym and maintainance people are very helpful
response from property -Thank you for taking the time to share your excellent remarks, Priyanka. We are delighted that our plentiful amenities and peaceful environment have made for a fantastic experience! We're so glad to have you as a part of our community!