Ratings & Reviews

Overall Rating

4(426 reviews)99.1% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Katy H. - |Recommended: YesArrive Eden Prairie is grea... — Arrive Eden Prairie is great. The front office people are very friendly, helpful, and a pleasure to talk to. The apartments are spacious and quite well kept up. Parking is plentiful and they do their best to keep up with the quick Minnesota snow accumulation. The apartment was very clean when we arrived and the carpet looked brand new. They gave us a great little gift bag and the coffee in the clubhouse is a nice touch. We've liked our time here but there are a few easily fixed things that could really improve resident experience. All dog owners should be required to pick up their dog's poop--it's everywhere. Some of the machines in the gym are broken or very squeaky and cleaning supplies are inconsistent. The locks to important doors are sometimes broken but I've seen this fixed pretty quickly. The coffee machine in the clubhouse is a great touch but the coffee itself is quite unpleasant and while I paid for Parcel Pending, my packages often end up on the ground outside the lockers. Overall great place to live
response from property -Katy, we're happy to see you share your favorable comments about our community. We encourage our residents to clean up after their pets, so it seems a reminder may be in order. Our team has noted your other suggestions for areas of improvement, and we appreciate you making us aware of these. If there is anything more you would like to share, please feel free to email us at arriveedenprairie@trinity-pm.com.
Review From Modern Messagesubmitted by Yefei L. - |Recommended: YesThe overall experience is g... — The overall experience is great. Professional and fast maintenance, clean hallway, email notifications... The only two things that need to be improved. 1. False fire alarm happened twice since I moved in. 2. There are not enough lockers in the package station and sometimes my packages except oversized ones end up on the ground in the mailroom instead of in the locker.
Review From Modern Messagesubmitted by Sidney B. - |Recommended: YesI absolutely love the locat... — I absolutely love the location. It's so cool seeing wild deer outside my window regularly It feels like I'm not living in the middle of the cities. Maintenance requests are responded too quickly and the guys are great. Overall we enjoy it here
response from property -Sidney, it's a pleasure to read your description of the nature sightings you enjoy from your comfortable home. Our community's peaceful atmosphere, along with service provided by our top-notch maintenance team, clearly makes you feel comfortable and at home. Thank you for the high score!
Review From Modern Messagesubmitted by Ciarra G. - |Recommended: YesI don’t have any complaints... — I don’t have any complaints about management I have lived her over a year now and have had all maintenance issue fixed within a timely manor. Only problem is the walls are super thin so you can hear your neighbors very well.
response from property -Ciarra, thank you for the high rating along with your praise for our responsive, helpful maintenance team. We understand that you can hear neighbors through the shared walls, and that type of noise can be hard to monitor. If it becomes a concern, we encourage you to come to the office or reach us at arriveedenprairie@trinity-pm.com to see if we may be able to help. It's great to have you here.
Review From Modern Messagesubmitted by Poonam K. - |Recommended: YesIt is nice community and af... — It is nice community and after living here for 3 months, i am feeling very good. Management office are supportive and listen to residents problem nicely.
response from property -Poonam, we hope you are settling in well to our community! We're delighted that you're doing well, and we sincerely appreciate the compliment for our hard-working management team. Thank you for the perfect rating as well, and have a great day.
Review From Modern Messagesubmitted by Tracy B. - |Recommended: YesOverall, the apartments fit... — Overall, the apartments fit our needs, however, we would have liked to have viewed an apartment prior to moving in. Some things like unfinished paint and the apartment overall just isn't the quality I had expected, no lights at all, had to purchase lamps, had roaches, had to fix various other issues like heating, and the garbage disposal had to be replaced.
response from property -Tracy, thank you for your review. We're happy to hear that your apartment home has met your lifestyle needs. Our team makes a sincere effort to provide a clean and pleasant living environment upon move-in, and we're sorry if this was not what you experienced. Please don't' hesitate to stop by the office or email arriveedenprairie@trinity-pm.com if there is anything we may do to assist you.
Review From Modern Messagesubmitted by Swapnika E. - |Recommended: YesVery happy with the service... — Very happy with the service and the overall experience staying here. Staff is very supportive n the maintenance is quick. Will surely recommend to friends.
response from property -Swapnika, we are honored to be worthy of your 5-star review and recommendation! It's a pleasure knowing you have been so well-served by our team. We hope you continue to enjoy your experience in our community.
Review From Modern Messagesubmitted by Binaaz M. - |Recommended: YesLiving at Arrive has overal... — Living at Arrive has overall been a pleasant experience. The staff is friendly, the apartments are nice, and for the most part things are kept well in order. There have been a few problems with the apartment itself and around it, and it was a little slow to be taken care, but things were done to make sure we were good. In a nice, quiet neighborhood with nice families around.
response from property -Binaaz, thank you for your favorable feedback for our community. We are delighted that you have enjoyed your overall experience in our community thanks to our hardworking team, top-notch facilities, and pleasant community atmosphere. We're so glad that our team was able to help you take care of any issues and exceed your expectations.
Review From Modern Messagesubmitted by Sheshikanth M. - |Recommended: YesI have lived here for 6 mon... — I have lived here for 6 months. In that time I have come to recognize that the staff is by far the best I have ever worked with. The management team dose a great job with hiring impact employees. The front desk personnel are a great help, very knowledgeable, and are true ambassadors for the area. The maintenance team is a notch and a half above the rest. I plan to be here for a long time.
response from property -Sheshikanth, we're really glad that our team has done such a great job of meeting your living standards! Thank you for your exceptionally kind words about all of our teams here in the community. We look forward to continuing to exceed your expectations!
Review From Modern Messagesubmitted by Vinit J. - |Recommended: YesIts best place to live, goo... — Its best place to live, good neighborhood. Only problem is at time of moving process they don’t communicate well regarding all the procedures and requirements like, they don’t tell you about all the maintenance issue will resolve only through app otherwise its best place to live with your family
response from property -Vinit, we're happy to hear that your overall experience in our community has been a good one for you and your family. We appreciate the heads up about ensuring our move-in process is seamless for future residents. Please feel free to notify our office with any other suggestions.
Review From Modern Messagesubmitted by Akhila V. - |Recommended: YesWe are happy to stay here.w... — We are happy to stay here.we are staying here more than a year.community is near to groceries,shopping mall,costco.but looking forward to have indoor play area for kids,also a party hall inside the community.
Review From Modern Messagesubmitted by Akhila G. - |Recommended: YesWe almost staying here from... — We almost staying here from one year.nice to stay here.we are looking forward for the community function hall,indoor play area.since it is a cold climate find difficult to make kids sit at home.community management is lot better now.
Review From Modern Messagesubmitted by Ranjith B. - |Recommended: YesGeyeu sjeieveg jsieve jawfq... — Geyeu sjeieveg jsieve jawfquo jwigecej jeiievehey skeiuwvev woiwvebe . Jejeve hehege uwgec wiwoowuege isurvje soehevrjir iebevrh keiegecq kwkiw.
Review From Modern Messagesubmitted by Vaishnavi P. - |Recommended: YesThe apartments are very spa... — The apartments are very spacious and maintained nicely. We find the indoor garage very useful. Parcel delivery system works very well and is accessible
Review From Modern Messagesubmitted by Shyam M. - |Recommended: YesNice apartments at good loc... — Nice apartments at good location . Staff is nice specially Selena is very helpful .. Garage parking could be better..No good park for kids to play.. just a small slider in the backside.. it’s really a disappointment for kids since I have to drive to far away to play.