Ratings & Reviews

Overall Rating

4(323 reviews)98.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Apartment is good, nearby t...Review From Modern Messagesubmitted by Priya K. - |Recommended: YesApartment is good, nearby to the office, stores, theatre etc. Have some maintenance fixture work in the apartment, it’s still pending. Very slow when it comes to closing requests, is what I can see. Overall community is good
Very disappointing day of m...Review From Modern Messagesubmitted by Tracy M. - |Recommended: Yesvery disappointing day of move in. Carpet was soaking wet, maintenance was very poor in the apartment, painting was extremely poor, hallways are very dirty and unkept. Trash in the parking ramp is excessive and disgusting
response from property -Thank you for your review. Please call our Community Manager directly at (952) 232-4806 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.
Community is very good to l...Review From Modern Messagesubmitted by Sandeep N. - |Recommended: Yescommunity is very good to live. only thing that terrifies is their maintenance team. they are not that effective. but, its good comparitively
response from property -Thank you for your review. Your satisfaction means a lot to us, so please let us know if anything comes up!
We just moved in and the ex...Review From Modern Messagesubmitted by Vamshi K. - |Recommended: YesWe just moved in and the experience so far is ok. Little disappointed with the condition of the apartment. Should have been kept more clean and without issues
response from property -Thank you for your review. Please let us know if there is anything we may do to enhance your experience with us.
Facilities are good, though...Review From Modern Messagesubmitted by Vladimir Z. - |Recommended: YesFacilities are good, though the roads have many potholes which don't get dealt with often. I don't like that a covered parking space is a separate charge, a single space should be included.
response from property -Thank you for your review. We will use this feedback to help better meet your housing needs.
Very great place to live,ve...Review From Modern Messagesubmitted by Dhanalakshmi N. - |Recommended: YesVery great place to live,very lively place to live.very friendly staff.healthy atmosphere to enjoy.good connectivity to all stores and highways 👍😊
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
I couldn't be more pleased...Review From Modern Messagesubmitted by Nancy S. - |Recommended: YesI couldn't be more pleased with the responsiveness of the staff. They are always pleasant and work quickly to resolve issues. I also had a maintenance issue that was resolved quickly. One complaint is the garbage smell in the hallways. The chutes get clogged regularly and the outside and entryway receptacles need to be emptied more frequently .
response from property -Nancy, thank you for your kind review. We are happy to pass along your comments to the team here at Arrive Eden Prairie!
It hasn’t been bad living h...Review From Modern Messagesubmitted by Kaleigh E. - |Recommended: YesIt hasn’t been bad living here I think the people working in the front office are nice, but I think the grounds need to be better kept as there are potholes everywhere, and there are many noisy people in my building but you can’t choose your neighbors
response from property -Thank you for your review. Please let us know of any items we may address and we will be happy to assist you.
Good community and Place. M...Review From Modern Messagesubmitted by Jeetendra K. - |Recommended: YesGood community and Place. Maintenance is slow. Apartments are quite new and Clean. Good indian community. Lots of good places around like aldi walmart etc.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Good apartment but not wort...Review From Modern Messagesubmitted by Praveen G. - |Recommended: YesGood apartment but not worth the rent. Rent is on the higher side. Too many pets in the building and do not keep the elevator clean. maintenance is really slow.
response from property -Thank you very much for sharing these comments. We will use this feedback to help improve upon our community offerings.
I would say my experience h...Review From Modern Messagesubmitted by Whitney S. - |Recommended: YesI would say my experience has been alright. It is apparent the complex care more about maintaining the site near the leasing office and not throughout the entire community opinion . For example, Dahlia circle has a series of severe pot holes, major spalling throughout the bituminous pavement surface, the concrete aprons are cracked beyond minor cracking and need to be fully replaced. The site storm sewer system is due to be cleaned, because during water event the stormwater will overflow to the surrounding pavement and have standing water - not to mention with the current status of the pavement with rutting and general depressions that there are areas a major standing water, since positive drainage is not established from the pavement to the storm sewer system. This is compared to the priority of construction, where sidewalk has been replaced near the leasing office and the pavement appears newer near the office. I completely understand that there is budgeting and construction management priorities for the site and hopefully there is some proposed phasing for future work. I would like to let them know that this is how it appears. I also find it annoying that the office does not have an email listed to communicate concerns or general questions. Not everyone can answer their phones at someone else's convenience. Also this does not provide proof of the conversation, creating more and more he said, she said communication styles, which can be frustrating for all parties involved. I would also recommend that each unit that is renovated be inspected not only by the new tenants but by someone from management. I understand that each tenant needs to be an advocate for themselves and I appreciate maintaining responsibility - there is also some responsibility that needs to be maintained by the complex and that they are providing what was promised to new tenants. Lastly, communication between on site staff and in office staff needs to be documented and maintained in my opinion. We approved of our site to be sprayed on a Wednesday with office staff. The sprayer came on a Tuesday, we were luckily there but that is misleading and not acceptable in my opinion to not let the tenant know what is going on in their homes.
response from property -Whitney, we appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Our email address is arriveedenprairie@trinity-pm.com. We invite all of our residents to use this form of communication should they prefer it. Please reach out to us by email or by phone at (952) 232-4806 so we may identify ways to improve your experience.
Apartment is spacious, I lo...Review From Modern Messagesubmitted by Sara S. - |Recommended: YesApartment is spacious, I love having the large laundry storage room. I can never hear my neighbors through the walls and the location of the apartments is great.
response from property -Sara, thank you for taking the time to leave a review for us at Arrive Eden Prairie. We're happy to meet your expectations!
I have not had any help wit...Review From Modern Messagesubmitted by Molly L. - |Recommended: YesI have not had any help with a maintenance request I have called about multiple times. The shared areas hallways, elevators, etc are not well maintained.
response from property -We are disappointed to hear that you have not had a more positive experience with us at Arrive Eden Prairie. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (952) 232-4806.
Inside interior is good and...Review From Modern Messagesubmitted by Chhaya K. - |Recommended: YesInside interior is good and modern apartment . They have all basic facilities . Community is good. Maintenance process is very slow ......…....
response from property -Chhaya, thank you so much for your positive comments about Arrive Eden Prairie! Please don't hesitate to reach out if there's anything additional we may do for you.
I love the pool, room desig...Review From Modern Messagesubmitted by Ashley R. - |Recommended: YesI love the pool, room design, pond nearby, nest, and closet space. I also love the kitchen and bathroom and bedroom. My dog loves this place yay I am so happy
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.